What time should I arrive?
Your Client Advisor will work with you to schedule your first assessment appointment.
What if I don’t have transportation?
If you do not have transportation, please let our Client Advisor team know. They are happy to assist with helping you find transportation.
What is included in the basic program?
Our 28 Day Program includes, but is not limited to the following:
My insurance doesn’t cover your drug and alcohol program. Can payments be made by me or my family?
Our professional staff will work with you on a payment plan.
Does your program accept Medi-Cal?
No. The St. Helena Recovery Center does not accept Medi-Cal.
How structured is your alcohol and drug rehab program?
Our program offers carefully structured lectures, workbooks and discussions which are designed to introduce the concepts of recovery (spirituality, balance, gratitude, component of the disease and denial, resistance, anger, causes, triggers, etc.) Our schedule includes a balance of learning sessions, discussions, and counseling, paired with time to relax, exercise, recoup, make new friends, eat and sleep. All lectures, group and workshops are designed to help you learn and share.
Will I have roommates?
All of our rooms are dual occupancy. You will have a same gender roommate. We will make every attempt to assign you a roommate that falls within your peer group.
Are electronics such as cell phones and laptop computers allowed?
Personal electronic devices are allowed but only after completion of ten days in the program. After completion of ten days of treatment, cell phone usage is allowed but only from 7- 9 a.m. and 7 to 10 p.m. in your room or on the balcony.
When can I receive phone calls and messages?
If a family member, relative or friend needs to leave you a confidential message, they can do so by calling 707.967.5720. Upon your admission to the St. Helena Recovery Center, this process will be explained in detail during orientation.
Can I have visitors?
Yes. Visitors are always welcome during visiting hours. Participants in the program cannot have visitors during the first ten days of the program. Prior to any visit, visitors are asked to refrain from using alcohol or illicit drugs for at least a 24-hour period.
Saturday Family Program and Visiting Hours
Sunday Visiting Hours
What will I be given for alcohol and drug medical detox?
Our experienced doctors in the hospital prescribe the latest therapies for safe and comfortable detoxification in a medically supervised setting.
How long will I be in alcohol and drug medical detox?
While length of stay will vary by individual, the average length of stay in detox is 2 to 5 days for the acute phase of the withdrawal period. All detox takes place in St. Helena Hospital’s detoxification unit and is coordinated by Dr. Steven Shifflett, in partnership with the staff at St. Helena Hospital. The cost of medical detox is billed separately from the St. Helena Recovery Center.
Can I smoke or chew tobacco while in treatment?
Because we care about your health, tobacco is discouraged, however, it is allowed at designated times and in designated areas on-campus. We do offer nicotine patches, gum and lozenges free of charge to you.
My family just doesn’t understand my addiction. What education is provided for them?
St. Helena Recovery Center offers a six-week educational Family Program. It is designed to help your family learn about the disease of chemical dependency and how it affects them. The sessions provide timely and enlightening information about dealing with an addict who is undergoing recovery and how family members can embark on their own recovery process. The six-week series occurs on Saturdays at St. Helena Hospital from 11:00 – 3:30 p.m.
Call 800.454.4673 to speak with our Client Services Advisor or fill out the form below and we'll contact you soon.